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Home Frequently Asked Questions

Do you sell by mail order?

Yes! We ship all over the world, as well as within the UK. Recent customers have included Japan, Australia, America, Spain and France. Contact us if you would like a postage or shipping quote to your address.



What forms of payment do you accept?

We can take most card payments over the phone such as Visa, Maestro etc. We can also arrange online payments for overseas customers.



What is your address?

35 London Road, Tooting, London, SW17 9JR United Kingdom. We are located very close to Tooting British Rail Station (not the Underground Station).



Can you repair Trains and Slot Cars?

Yes! Take a look at the Model Railway and Slot Car pages for more details.



How often is your website updated?

Usually at least once a week. Occasionally something will go out of stock before the website is updated, but as a rule, if it is displayed, it is in stock. If there is something you are interested in on the website, you can email or phone us to check it is in stock. The Pre-Owned stock list is updated when we republish our internal copy - usually once a month.



Is there actually a ‘Jane’ of Janes Trains?

Yes!